One Inc, a leading digital payments network dedicated to the insurance industry, has announced that AAA Life Insurance Company (AAA Life) will adopt its PremiumPay® platform to support and modernize its digital payment processing operations. The implementation marks a significant step in AAA Life’s strategy to deliver a more seamless and customer-friendly billing experience.
By leveraging One Inc’s PremiumPay, AAA Life aims to offer its policyholders a wider array of secure and flexible payment methods while also increasing internal efficiency. PremiumPay will become the company’s primary solution for digital payment processing, allowing customers to make inbound premium payments through popular platforms such as Venmo and PayPal, in addition to traditional payment options.
This move aligns with AAA Life’s broader goals to reduce reliance on paper billing, expand its digital service capabilities, and meet the evolving expectations of today’s insurance consumers. The adoption of PremiumPay is part of an ongoing transformation initiative designed to streamline backend operations and create a frictionless payment experience for customers.
“Modernizing our digital payment process is one way we’re making it easier for policyholders to manage their coverage,” said Michael Vellat, Chief Operations Officer at AAA Life. “Integrating One Inc’s platform helps us streamline operations and scale to meet the needs of our growing customer base.”
Ian Drysdale, Chief Executive Officer at One Inc, echoed the sentiment: “Efficient and seamless payment solutions are crucial for driving growth and improving the member experience. We’re pleased to support AAA Life with PremiumPay as they continue enhancing their digital infrastructure and delivering a more convenient payment experience for their policyholders. Our goal is to provide flexible, future-ready solutions that align with the evolving needs of the insurance industry.”
With this integration, AAA Life positions itself at the forefront of digital innovation in the life insurance space, reaffirming its commitment to customer satisfaction and operational excellence.
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