Community financial institutions (CFIs) often struggle with too many vendors and rising transaction fees. Recognizing this challenge, Eltropy has launched Eltropy Payments, a fully integrated payment platform built to simplify operations across collections, lending, and account servicing—without adding extra vendor complexity.
“As part of our Unified Conversations Platform, Eltropy Payments enables financial institutions to streamline payment processes, reduce costs, and enhance the digital experience for consumers,” said Ashish Garg, Co-Founder and CEO of Eltropy.
A Smarter Payment Journey
Purpose-built for credit unions and community banks, Eltropy Payments provides a secure, mobile-friendly payment system that includes:
- Automated outreach
- Self-serve portals
- Direct payment links
- Agent-assisted options
Consumers can pay their way—whether in full, partially, or through installment plans—empowering even those facing financial challenges to stay on track and avoid delinquency.
Seamless Integration with Core Systems
The platform integrates directly with 10+ major core banking systems, including Corelation KeyStone, Fiserv DNA, Portico from Fiserv, Fiserv XP2, Jack Henry Core Director, and Jack Henry SilverLake. This ensures real-time payment posting, accurate reconciliation, and minimal disruption to daily operations.
By breaking down channel silos and eliminating multi-vendor inefficiencies, Eltropy Payments can reduce servicing costs by up to 40% while helping financial teams recover payments more effectively.
Built for the Future of CFIs
“We designed Eltropy Payments to tackle the specific challenges CFIs face today,” said Michael Pupil, VP of Collections at Eltropy. “By unifying payments across departments and communication channels, institutions can reduce complexity while giving consumers the flexibility they expect from modern financial services.”
Turning Payments into Positive Experiences
This launch underscores Eltropy’s mission to make every payment a smooth and positive interaction. By bringing together self-serve portals, digital wallets, agent-assisted options, and real-time analytics under one platform, Eltropy Payments helps CFIs:
- Streamline operations
- Lower costs
- Improve consumer trust and satisfaction
With Eltropy Payments, credit unions and community banks can deliver faster, smarter, and more consumer-friendly payment experiences—all while reducing overhead and strengthening long-term relationships with their members.
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