Providence FCU, headquartered in Milwaukie, Oregon, has teamed up with Mahalo Banking to embark on a digital transformation journey. Mahalo Banking, known for its tailor-made solutions for credit unions, will help Providence FCU in creating a cohesive digital interface. This upgrade aims to empower members with effortless navigation across various online and mobile banking services.
The initiative includes the introduction of several exciting features. Members will soon enjoy round-the-clock assistance with a live chat option, ensuring they have access to support whenever needed. Additionally, a new personal finance management tool will be integrated, enabling members to assess their spending patterns and enhance their overall financial well-being. Stay tuned for a more user-friendly and feature-rich digital banking experience at Providence FCU.
Denny Howell, co-founder and COO of Mahalo Banking, says the firm’s focus remains on “designing an interface that enhances the overall digital experience with customised touches, ultimately enabling the credit union to always meet the changing needs of their membership base”.
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