Duck Creek Technologies, a global provider of intelligent solutions for the property and casualty insurance industry, has announced that Frankenmuth Insurance has selected Duck Creek OnDemand Distribution Management to modernise its agency and producer management operations.
The move represents a significant milestone in Frankenmuth Insurance’s broader digital transformation strategy, as the insurer replaces its legacy agency and producer management system with Duck Creek’s line-of-business agnostic Distribution Management platform.
Founded in 1868 and headquartered in Michigan, Frankenmuth Insurance provides personal, commercial, and life insurance products through a network of more than 800 independent agencies across 15 states. By implementing Duck Creek OnDemand Distribution Management, the insurer aims to improve operational efficiency, strengthen compliance, and deliver a more seamless experience for its agency partners. The platform supports multiple lines of insurance, including business, home, auto, and life.
“Partnering with Duck Creek and implementing OnDemand Distribution Management gives us the agility and insight to better support our agents and partners while making it increasingly easy to do business with Frankenmuth,” said Curtis Williams, Chief Information Officer at Frankenmuth Insurance. “This platform enhances efficiency, increases visibility, and empowers the agency management team with the tools they need to stay compliant — all while delivering a better experience for our agency partners.”
Duck Creek OnDemand Distribution Management is a software-as-a-service solution designed to manage the full producer lifecycle, from onboarding and licensing to compliance, compensation, performance tracking, and relationship management. Its digital-first, configurable architecture enables insurers to automate manual processes, improve transparency, and respond more quickly to regulatory and market changes, while supporting stronger agent relationships through flexible compensation structures.
“Frankenmuth’s decision to modernize with Duck Creek OnDemand Distribution Management demonstrates their commitment to delivering an exceptional experience for their agency partners,” said Chris McCloskey, Chief Operating Officer, Duck Creek Technologies. “Our SaaS-based platform equips insurers with the agility, automation, and intelligence needed to strengthen partnerships, drive efficiency, and stay ahead in a rapidly evolving industry.”
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