Monmouthshire Building Society has announced a five-year partnership with Phoebus Software to deliver advanced account servicing technology as part of its ongoing digital transformation strategy. The collaboration aims to enhance automation and operational efficiency across the Society’s mortgage and savings servicing functions.
By adopting the Phoebus platform, Monmouthshire Building Society will streamline key processes including document management, rate changes, and diary administration, while also improving complex workflows such as arrears management and repossessions. In addition, the implementation will leverage Phoebus’ originations and migrations API to seamlessly onboard new lending and migrate existing portfolios from legacy systems.
Adam Oldfield, Chief Executive Officer at Phoebus Software, commented:
“This partnership reflects a shared vision for innovation and service excellence. Monmouthshire’s ambition to modernise its operations aligns perfectly with our technology and expertise. We’ve invested significantly to ensure our solutions deliver smooth, accurate migrations and sustainable transformation without business disruption.”
Will Carroll, Chief Executive Officer at Monmouthshire Building Society, added:
“Selecting the right technology partner was a vital part of our long-term strategy. Phoebus demonstrated the capability, flexibility, and industry experience we were seeking. This partnership will help us provide an even better experience for our members, ensuring our systems are fit for the future as we continue our digital evolution.”
The collaboration marks a significant step in Monmouthshire Building Society’s commitment to delivering modern, technology-driven services that meet the evolving needs of its members.
—————————————————————————————————
About Innovation Streets:
Welcome to InnovationStreets.com! Get the latest insights from the finance and technology industries. Discover industry updates on fintech innovations, regulatory developments, industry insights, events, and collaborations between banks, insurers, and fintechs. A platform for C-level executives to submit thought leadership content for their peers. Subscribe for updates!
