NatWest has formally appointed PEXA to help drive a transformation in the UK’s property market by digitizing the remortgage process. This partnership marks a major milestone in the ongoing effort to simplify and modernize property transactions for British homeowners. NatWest will begin conducting remortgage deals through PEXA’s platform by mid-2026—a step expected to significantly improve transaction speed, security, and transparency.
The move follows the initial strategic partnership formed between NatWest and PEXA in April 2024, through which both organizations explored opportunities to streamline the mortgage journey. Now, with this formal appointment, the bank is committing to implement PEXA’s remortgage technology at scale.
In 2024, NatWest was responsible for 12.6% of all mortgage activity in the UK market. That presence grew even stronger in 2025 following its acquisition of Metro Bank’s residential mortgage portfolio. Integrating with PEXA’s digital platform is seen as a crucial step in enhancing NatWest’s ability to deliver faster, more reliable remortgage and Sale & Purchase experiences—while reducing fraud risk and manual administrative work.
Barry Connolly, Managing Director of Home Buying & Ownership at NatWest, emphasized the importance of innovation in meeting customer expectations:
“We always place our customers at the center of everything we do. Growing our business can only be successful if we are anticipating and meeting our customers’ needs. To do this, we use data and technology to make property transactions and remortgage processes more efficient. The PEXA Platform will help to reduce the administrative burden and reduce the risk of fraud. This partnership will also accelerate processes through the automatic sharing of data between parties. We look forward to seeing the results.”
Joe Pepper, UK CEO of PEXA, welcomed the partnership as a pivotal moment for the UK housing market:
“Our goal has always been simple – collaborate with the industry to make transacting property in the UK more seamless, more certain and more secure. In doing so, we know we will deliver better outcomes for lenders, conveyancers and consumers alike. It is a pivotal moment in our mission for a lender the size of NatWest to see the potential benefits PEXA brings its customers and commit to adopting our Platform to support its remortgage transactions. It would not have been possible without the fervent commitment of Barry and his team, and we’re excited to work with them going forward to deliver the best possible results.”
“We see this as an important milestone for the broader property market as we demonstrate the value of PEXA’s proposition at scale. Building on the momentum established through our work with Shawbrook Bank and Hinckley and Rugby Building Society to date, Autumn 2025 is set to be even more critical for our business and in the wider industry as we launch our new Sale & Purchase solution.”
The announcement comes at a time of rapid progress for PEXA in the UK. In the first half of 2025, the company secured FCA authorization as a payment institution and gained approval to act as a Third Party Managed Account (TPMA) provider—expanding its ability to serve law firms and conveyancers. PEXA also completed the UK’s first digital sale and purchase transaction in a trial phase and has processed over £100 million in remortgage transactions since launching its platform.
Looking ahead, PEXA is set to launch its full Sale & Purchase solution in Autumn 2025, enabling it to support over 70% of property transaction types in England and Wales. With NatWest on board, this bank–fintech collaboration is set to define the future of digital property exchange—raising expectations across the UK’s mortgage and conveyancing landscape.
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