Triangle Credit Union, a trusted financial institution with eight branches serving communities across southern New Hampshire and Massachusetts, has partnered with Jack Henry™ (Nasdaq: JKHY) to support its ongoing growth and innovation initiatives. The credit union will implement Jack Henry’s Symitar® core platform, along with several integrated solutions, to improve operational efficiency, enhance member experiences, and maintain a strong market position.
Since its modest beginnings in 1993 with $70 million in assets and two branch locations, Triangle Credit Union has grown substantially. Today, it serves nearly 58,000 members and manages $839 million in assets, offering a full suite of personal and business financial services. The institution remains committed to delivering modern, cost-effective solutions while staying rooted in financial stability and community service.
To continue scaling its operations and elevating member service, Triangle sought a proven, flexible technology partner. The open architecture of Jack Henry’s solutions stood out, allowing seamless integration with third-party providers. This flexibility, combined with Jack Henry’s comprehensive suite of services, reduces the burden of managing multiple vendors.
Triangle Credit Union is a leader in commercial lending and identified Jack Henry’s LoanVantage™ platform as a key advantage. With this technology, the credit union will replace several disjointed systems and manual processes with a unified lending solution that streamlines workflows, enhances reporting, and drives better data utilization.
“We took a collaborative, organization-wide approach to this decision,” said Scott MacKnight, President and CEO of Triangle Credit Union. “Every department was involved in the evaluation process, and Jack Henry supported us every step of the way. Their team made our employees feel heard and confident. I truly believe we made the best choice for our future.”
Culture and values also played a major role in the selection. Triangle was impressed with Jack Henry’s transparent communication, ongoing support, and direct access to leadership—elements that helped build trust in the transition from an in-house system to Jack Henry’s secure private cloud environment. This move enhances Triangle’s business continuity and disaster recovery capabilities, ensuring secure, uninterrupted access to members’ financial information.
Looking ahead, Triangle plans to be among the first adopters of the cloud-native, API-first Jack Henry Platform™, which will unify digital, core, and other systems into a single, innovative ecosystem.
“Choosing a new technology infrastructure is one of the most impactful decisions a credit union can make,” said Brynn Ammon, President of Credit Union Solutions at Jack Henry. “We’re thrilled to welcome Triangle Credit Union and provide them with a scalable foundation to meet their strategic goals and evolve with the financial landscape. Together, we’re building a future-ready credit union.”
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